FAQ

AboutSupport’s Managed IT Services is an alternative and more efficient way of supporting the Information Technology (IT) needs of any business or organization.

What does AboutSupport provide through its Managed IT Services?
AboutSupport’s Managed IT Services provides a complete suite of IT solutions to align with your business’s needs. IT solutions include but are not limited to e-mail management; server and PC maintenance, management and upgrades; end-user Help Desk support; proactive network monitoring and security; and smart phone and IP telephone integration.

How would my business benefit from Managed IT Services?
Some of the proven benefits associated with AboutSupport’s Managed IT Services include:

  • Reduce operating costs, up to 30%
  • Reduce HR responsibilities and operational headaches
  • Improve network performance and access
  • Improve employee satisfaction with IT support
  • Ensure continuity in IT support personnel and structure
  • Receive piece of mind in knowing that true experts are managing your IT environment

How can Managed IT Services save my organization money?
By leveraging AboutSupport’s efficient Support Diamond methodology, you can save up to 30% per month in operating costs and realize the added benefits of a stable IT system, reduced HR burdens and improved productivity, which is often hindered by IT staff training or vacation time.

What types of organizations benefit from AboutSupport’s Managed IT Services?
Managed IT Services is ideally suited to organizations with 30 to 500 employees. It efficiently serves the needs of businesses in a vast range of industries that are interested in saving money, improving the quality of IT support and reducing operational headaches that slow productivity and take business executives away from their core competencies.

What is standard pricing?
AboutSupport does not use a one-size-fits-all pricing model. Rather, we customize our offerings and develop a service model that best matches the needs of each client’s unique operating environment. Following a thorough one- to two-day review of your systems and needs, AboutSupport can provide pricing options that will help you realize a savings of up to 20 to 30% in monthly operating costs.

Want to learn more? Email us at sales@aboutsupport.com or call  (+1) 704.702.9910